LINGUISTICS & CULTURE
|Data:||25/NOV/2011 8:56 PM|
Yeah, very good, it´s a very comphreensive word. Charging erroneously.
It could mean any mistake in charging; be it a incorrect sum, billing for services not supplied or continuing billing after the service is cancelled.
In fact, if your telephone bill comes with a calling to Italy and you never called, and have no business there (family, buddies etc) then they mischarged you. You are entitled
to get a refund or be given a partial or total credit.
This reminded that sometime ago I cancelled my phone home line in Rio, moved to Natal, then I had a new telephone line installed. Problem was, when I was moving again from Natal to another city; that bill came with a call that had being made 2 years before! I had even forgot my former phone number, and they had not informed anything all this time...
I didn´t believe it! tought it was a scam, but I checked it and I really had called, but why the charge after two years?
Even if you is undercharged and they are now correcting the ammount, it´s good practice to send you an itemized written bill, don´t do nothing just over phone. One never knows...
Still on the topic:
UCAN - Utility Consumers' Action Network warns "customers that have automatic bill pay set up may not even realize they have been mischarged."
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