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Autor:  sandra tiriba
E-mail:  tiriba4ever@hotmail.com
Data:  14/MAI/2004 10:12 AM
Assunto:  Re: Carta comercial
Mensagem:  Business Letter Writing (Basics) Here are the basics of good business letter writing. Starting the letter: -------------------- Dear Personnel Director, Dear Sir or Madam (use if you don't know who you are writing to) Dear Mr, Mrs, Miss or Ms (use if you know who you are writing to, and have a formal relationship with – VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss) Dear Frank (use if the person is a close business contact or friend) Quoting the reference: ---------------------- With reference to your advertisement in the Times, … your letter of 23rd March, … your phone call today, … Thank you for your letter of March 5th. Giving the Reason for Writing I am writing to enquire about … apologize for … confirm … Requesting something: --------------------- Could you possibly … ? I would be grateful if you could … Agreeing to Requests I would be delighted to … Giving Bad News: ---------------- Unfortunately … I am afraid that … Enclosing Documents I am enclosing … Please find enclosed … Enclosed you will find … Closing Remarks: ---------------- Thank you for your help. Please contact us again if we can help in any way. there are any problems. you have any questions. Reference to Future Contact: ---------------------------- I look forward to hearing from you soon. meeting you next Tuesday. seeing you next Thursday. To end the letter: ------------------ Yours faithfully, (If you don't know the name of the person you're writing to) Yours sincerely, (If you know the name of the person you're writing to) Sincerely, Best wishes, Best regards, (If the person is a close business contact or friend) Regards,

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 English Made in Brazil -- English, Portuguese, & contrastive linguistics
Carta comercial  –  Grazi  14/MAI/2004, 1:41 AM
 Re: Carta comercial  –  sandra tiriba  14/MAI/2004, 10:12 AM

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